7zzz Privacy Policy — Your Data Safe With Us

7zzz is a trusted online gaming platform built for players in Bangladesh. We believe every player should have full control over their personal data. This Privacy Policy explains what information 7zzz collects, why it is collected, how it is used, and how you can stay in control of your data.

This policy applies to the www.7zzz.win website, mobile app, and all related 7zzz services. By using our platform, you are deemed to have accepted this Privacy Policy.

• This policy is available in both English and Bengali; in the event of any conflict, the English version shall prevail.
• 7zzz complies with international data protection standards.
• This policy may be updated at any time; the date of the latest revision will always be displayed at the top of the page.

7zzz collects only the information strictly necessary to deliver services, maintain security, and meet legal obligations. We never collect data beyond what is needed.

• Information provided during registration is stored directly and securely in our system.
• Certain technical information is collected automatically while you use the platform.
• Documents submitted for KYC verification are stored in encrypted form.

7zzz uses your information solely to improve platform services and personalize your experience. Your data is never used for advertising without your consent.

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To prevent fraud, money laundering, and unauthorised access.
• To provide customer support and resolve issues.
• To ensure responsible gaming and detect suspicious behaviour.
• To send relevant promotional offers (you may opt out at any time).
• To comply with legal obligations and regulatory authority directives.

7zzz stores your information on secure servers. We retain data only for as long as it is needed to provide our services or meet legal requirements.

• Account Information: For the duration the account is active, and up to 5 years after closure.
• Financial Transaction Data: Up to 7 years as required by legal obligations.
• KYC Documents: Up to 5 years following verification.
• Gaming Logs: 1 to 3 years.
• Cookie Data: From 1 day up to 1 year, depending on the type of cookie.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

7zzz never sells your personal data. In certain limited circumstances, however, specific information may be shared with trusted third parties. These cases are clearly outlined below.

• Payment Processors: Minimum necessary information shared with bKash, Nagad, Rocket, and Upay to process transactions.
• Legal Authorities: Upon a valid court order or lawful request from a government authority.
• Security Partners: With specialist firms in fraud prevention and cyber attack protection.
• Data is never sold or shared with advertisers.
• No data is shared with third-party marketing companies.
• Data is not shared with other gaming platforms.

7zzz uses cookies on its website to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device.

• Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
• Performance Cookies: Tracks page load speed and errors to drive improvements.
• Functionality Cookies: Remembers your language preference and personal settings.
• Analytics Cookies: To analyse user behaviour and improve our services.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain platform features to stop working.

7zzz believes you have full rights over your own data. Contact our support team at any time to exercise any of the rights listed below.

Contact support to exercise any of your rights. We typically respond within 30 working days.

7zzz employs industry-leading security technology to protect your data. Our security team monitors systems 24/7.

• 256-bit SSL Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Advanced firewall to prevent unauthorized access.
• Regular Security Audits: Regular security audits conducted by independent third parties.
• Encrypted Storage: All sensitive information is stored in encrypted form.

7zzz strictly prohibits access to the platform by anyone under 18. We do not knowingly collect data from minors.

• Age verification is mandatory at the time of registration.
• Age verification documents are checked as part of the KYC process.
• If a minor's account is identified, it is immediately suspended and all associated data is permanently deleted.
• If a parent or guardian believes their child has created an account, please contact support immediately.

7zzz may update this Privacy Policy at any time. For significant changes, advance notice will be sent to your registered email address.

• The date of any change will always be shown under the "Last Updated" section at the top of the page.
• For major changes, email notification will be sent 30 days in advance.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.